Conflict vs. synergy

A very insightful interview with Dr. Steven Covey on conflict and synergy (oposites).

Two major points I want to emphasize here:

“Synergy happens when two people [or companies] with profoundly different ideas are able to listen to each other respectfully and with real empathy for the other person’s position, enough to let go of their own preconceptions. When they do this people become creative, rather than defensive. And this is when an elevated, third way, can be established that is better than what either party started with on their own. Synergy is not about compromise. It is about creating a whole that is greater than the sum of its parts. It is about creating third ways.”

and

“But getting two parties to reach the place where they can forego their own visions or demands and open up themselves up to the possibility that something entirely different might be possible is difficult. “It requires a great deal of confidence on each one’s part, and a willingness to be made vulnerable in ‘the letting go,’ “ Dr. Covey added.”

Good stuff! Go read it here

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